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Frequently Asked Questions

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  • Is it Beneficial For The Puppies?
    Yes, absolutely. At Puppy Therapy London, we prioritise the well-being and health of our puppies above all, and each event is meticulously structured to ensure their care, safety, and happiness. Our puppies receive daily exercise, proper nutrition, regular check-ups with a veterinarian, and lots of love and attention from our trained handlers. Puppy therapy is a form of animal-assisted therapy that has been shown to improve mood, reduce stress and anxiety, and increase socialisation skills in humans. Our puppies are carefully selected to provide the best experience possible for our clients, while also ensuring their own happiness and comfort. We believe that our puppies benefit just as much from the therapy sessions as our clients do, making it a win-win situation for everyone involved. To prevent overwhelming the young pups, we maintain a ratio of no more than 2:1 (people to puppies) during events. The puppies have nothing but positive experiences at our events, and providing regular feedback to our breeders on their development is an integral part of our approach.
  • Where Do You Get The Puppies From? Do You Own Them?
    At Puppy Therapy London, we work with a trusted and experienced breeder who carefully selects and trains our therapy puppies. We do not own the puppies but rather provide them with a temporary home where they receive the necessary care and attention to fulfil their role as therapy dogs. Our breeders ensures that the puppies are healthy to provide comfort and support to our clients. Our mission extends beyond providing pups; we're dedicated to promoting awareness of ethical breeding practices and highlighting red flags to combat puppy farms. We're taking a unique approach to spreading this awareness and guiding prospective pet owners on what to avoid when seeking their forever companions. As a nation of dog lovers, there's still much to learn about distinguishing 'good' practices. We take great care in selecting our puppies to ensure that they are suitable for their role and have the right temperament to work with people of all ages and abilities. Our puppies are treated with love and care, and we ensure that they receive the best possible socialisation before they go to their new home.
  • What is Puppy Therapy?
    Puppy Therapy offers employees a precious opportunity to step away from their workstations, unwind, and share an unforgettable 20-minute break with an adorable group of puppies in our meticulously designed summer garden environment. Given the constraints of demanding schedules and lengthy commutes, not everyone has the chance to experience the positive effects of spending time with animals. Bringing in puppies has proven to be the ideal solution, and for the past five years, it has consistently delivered the uplifting experience we envisioned.
  • Where Are You Based?
    We are currently based in the Hoxton, London We deliver our Puppy Therapy sessions in London and surrounding areas.
  • Why Puppy Therapy?
    At Puppy Therapy London, we believe that incorporating puppy therapy into corporate environments can have numerous benefits for employees. Here are just a few reasons why: 1. Stress Reduction: Puppy therapy has been proven to reduce stress and anxiety in humans. By bringing puppies into the workplace, employees can take a break from their busy schedules and spend time cuddling and playing with these adorable animals. This can help to promote relaxation and boost productivity. 2. Team Building: Puppy therapy is a great way to bring people together and promote teamwork. By bonding over their love for puppies, employees can build relationships and improve their communication skills. 3. Positive Workplace Culture: Incorporating puppy therapy into the workplace shows that a company cares about the well-being of its employees. This can help to create a positive workplace culture and improve employee morale. Overall, corporate puppy therapy can be a fun and effective way to improve employee well-being and promote a positive workplace culture.
  • Are You Licensed/ Insured?
    Certainly. We maintain the utmost level of insurance coverage for our events, encompassing Transport insurance, Public Liability insurance and comprehensive insurance for our puppies, leaving no aspect uncovered. We strongly advise against opting for unlicensed alternatives to our service, as it truly serves the best interests of our beloved puppies!
  • How Can I Book a Session?
    Head over to our bookings page. Fill in your details and we’ll get back to you asap. Still have a question? Drop us an email to
  • Do I Need To Manage My Employees Into The Sessions?
    We are delighted to inform you that the entire booking process is expertly managed. Our customised booking system allows your team to effortlessly make bookings all without requiring your direct involvement. This streamlined approach ensures a seamless event experience.
  • Do You Offer Half-day Events or Events Over Multiple Days?
    At Puppy Therapy London, we offer both half-day events and events over multiple days. Our half-day events are usually 3 hours long and are perfect for those who have a busy schedule. On the other hand, our events over multiple days are designed for those who want to experience the benefits of puppy therapy for an extended period of time. These events usually last for 2-3 days and include various activities and sessions that aim to promote relaxation, stress relief, and emotional support. Contact us to learn more about our sessions and to book your spot today
  • What Happens At The Event?
    During our events, we arrange for small groups of employees to visit our meticulously designed summer garden puppy area setup, which are conveniently set up right within your office space. Here, they have the opportunity to share quality time with an adorable litter of puppies. Our sessions are designed to help you de-stress, improve your mood, and boost your overall wellbeing. During the event, you'll have the opportunity to cuddle, play, and interact with our furry friends, all while enjoying a relaxing and calming atmosphere. Our trained handlers will be there to guide you through the experience, answer any questions you may have, and ensure that both you and the dogs have a great time. Our sessions last around 20 minutes per group. Research has shown that spending time with animals can have a positive impact on mental health and wellbeing, and our events are designed to provide a fun and relaxing experience for all participants.
  • What Hygiene Measures Do You Take?
    We've established a meticulously sanitized artificial turf for each event, prioritizing cleanliness and safety. Participants are kindly asked to kick off their shoes, stow away their lanyards, and dive into our sessions. We provide antibacterial gel for their hands and fresh blankets for their attire, ensuring a pristine environment. To safeguard our adorable pups, we use a veterinary-approved sanitiser, diligently eliminating any potential viruses. Our commitment to preventing cross-contamination between setups is unwavering, and our dedicated team of 10 ensures sustainable, top-notch operations without compromising the well-being of our furry companions.
  • Can I Take Pictures At The Event?
    Yes, of course you can. We understand that spending time with our adorable puppies can be a memorable experience, and we encourage our clients to capture the moment. However, we kindly ask that you refrain from using flash photography, as it may startle the puppies and affect the overall experience for everyone involved. Additionally, we request that you share your photos with us on social media and tag us @puppytherapylondon so that we can celebrate your experience with you. Thank you for respecting our guidelines and for choosing Puppy Therapy London for your wellness needs.
  • What Are The Room Requirements To Stage One of Your Events?
    We recommend that the room be at least 6m x 6m in size. To streamline our setup process, it would be immensely helpful if chairs or desks could be cleared away before our arrival. Before the event day, we conduct a thorough risk assessment to ensure that the venue is ideal for our pups. Board rooms, breakout rooms, or enclosed office spaces are particularly suitable for our needs. In addition to the physical requirements of the room, we ask that clients respect the privacy and safety of our therapy dogs. We request that the room be free of any hazards or potential dangers, such as sharp objects or toxic substances, that could harm our furry friends.
  • What Should I Wear To Puppy Therapy Event?
    We do not have a dress code however before entering the pen we do ask that you take off your shoes before the session starts. We recommend wearing comfortable clothing that allows you to move freely and interact with the puppies. Please avoid wearing any clothing or accessories that may cause harm to the puppies, such as jewellery, lanyards or clothes with sharp edges. Additionally, we suggest avoiding strong scents, such as perfume or cologne, as this may distract the puppies and affect their behaviour. It's also important to note that the puppies may jump on you or lick you during the session, so consider wearing clothes that can easily be washed or cleaned.
  • Can Wheelchair Users Join A Puppy Therapy Session?
    Absolutely! At Puppy Therapy London, we believe in providing a safe and inclusive environment for everyone. Our therapy dogs are happy to interact with everyone regardless of their mobility needs. We want everyone to feel welcome and included in our puppy therapy sessions We understand that some individuals with disabilities may have unique requirements, and we are happy to accommodate any special requests to ensure that everyone can fully enjoy the benefits of our puppy therapy sessions.
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